Will my personal information be provided to other
parties?
Information related to your banking relationship with us will never
be sold to
direct-mailers or telemarketers. The information that you provide willingly
will be
used only to provide the highest level of banking services to you, and
will not be improperly
disclosed at any time. Helena National Bank complies with the Right to
Financial Privacy
Act, the federal law enacted to protect customer financial information,
and the Fair Credit
Reporting Act, the federal law designed to promote accuracy, fairness,
and privacy of information.
Is my banking information safe?
Your banking information is private and is protected by firewalls,
filters and routers.
Please refer to the security
section of our online banking service for more information on security.
Our online banking service uses the highest level of encryption technology
available. Please
check your browser to determine which level of SSL (Secure Sockets Layer)
encryption is active.
This prevents your information from being deciphered by unauthorized individuals.
What about funds transfers? How am I protected?
Funds can only be transferred between your own accounts which you
authorize. No funds
can be transferred outside the bank. All consumer funds transfers are protected
under the Electronic
Funds Transfer Act. Please refer to the back of your account statement
for further information.
Is my personal information safe if I apply for
a loan using your website?
The bank complies with all aspects of the Fair Credit Reporting
Act, the federal law designed
to promote accuracy, fairness, and privacy of information. Accordingly,
we protect your personal
information and do not share it with other organizations.
Can someone else access my online banking information?
Online banking can only be accessed with a unique user identification
and password. Should
you lose your password, or believe that someone has discovered it, please
change your password
immediately or call us at 870-338-6451.
Who regulates Internet banking?
Our web site and online banking service, as with all banking operations,
are subject to the rules
and regulations set forth by the Office of the Comptroller of the Currency.
Additionally, we
have internal controls to maintain the safety and soundness of our operation.
Helena National Bank
employs a full-time internal auditor and is also subject to annual external
audits.